Refund policy
Last updated 1 November 2026
This policy covers payments for TestCube, the test management service run by Greyboxed. Payments are processed by Paddle.com Market Ltd (“Paddle”), our merchant of record, and refunds are issued by Paddle to the original payment method.
14-day refund
If TestCube isn't right for you, ask for a refund within 14 days of your first payment and we'll refund it in full. Every workspace also gets a 15-day free trial before paying, with no card needed.
After 14 days
Subscriptions renew monthly and can be cancelled at any time; cancellation takes effect at the end of the paid period. Payments after the first 14 days aren't refundable, including for removed seats or unused time.
We still refund a charge made by mistake, a duplicate charge, or a period you couldn't use because of a fault on our side, if you contact us within 30 days of the charge.
How to ask for a refund
Email hello@greyboxed.dev with your workspace name and the receipt, or contact Paddle through the link on your receipt.
This policy doesn't affect any statutory rights you have. The full terms are in our terms of service.